Bishopstone Village FTTP Project
Frequently Asked Questions
When will I get Ultrafast Broadband (FTTP)?
After the Village Project Team have submitted all the information to Openreach and it has been accepted (hopefully sometime in April 2021) it could take up to one year before FTTP is installed at your property (Openreach have a legal obligation to install it within one year). Of course it could be sooner which would be nice. The Project Team will keep you up to date with any news of dates the installation will start / be completed. Look out for notices in STAB and on the home page of this website.
How much will it cost me?
The installation of FTTP to the properties in the village who have signed up for it will cost in the region of £140,000 but, thanks to the Government Voucher Scheme it will cost those properties nothing at all. You will be obliged to take up a new Ultrafast Broadband contract, for at-least twice the speed you are getting now, with the internet service provider (ISP) of your choice (your existing provider if you wish) but this will only cost you a few pounds more per month and may be the same cost you are paying now. The ISPs regularly change their costs and it is a competitive market so it makes sense to shop around for the best deal and haggle with them.
What do I have to do to get FTTP?
First see if your property is already on the list. Click on The List in the menu to check. If it is not then contact Toby immediately. If it is after April 2021 it maybe too late but we'll see what we can do to add you to the list. If your property is on the list already then click on How It Works in the menu to see all the steps in the process and what you need to do and when. It's very simple.
What if I move house out of the village?
As this process could take up to a year it is inevitable that some properties may change ownership in that time. If you signed up for FTTP and then move out of Bishopstone before it is installed it is not a problem and you will have no responsibilities other than to let the Project Team know. The Project Team will contact the new owner and see if they would like to have FTTP and take over the commitment (to take up a new Ultrafast Broadband contract). If they do not (which is probably unlikely) then it will not be installed and the village will lose the value of that Government Voucher.
Bishopstone FTTP Project